Provide Feedback on Red Lobster’s New Interactive Allergen Wizard

allergy-eats-blog-logoAllergyEats blog and Darden Restaurants have presented a wonderful opportunity for us to provide feedback on a new interactive tool they’ve created for navigating menus while dining out at their restaurants. Darden restaurants include Red Lobster, Olive Garden, and LongHorn Steakhouse. The tool is a web application that you can use on their website or smart device to narrow down your menu choices by eliminating the items that contain the ingredients to which you are allergic.

Red Robin already has a very similar tool online, called the interactive allergen menu.

I strongly encourage you to review the beta version they have of the interactive allergen wizard for Red Lobster and provide your feedback. As someone who is allergic to corn (not covered by their tool) who also works by day as a UX software designer, you can bet that I intend to give them plenty of feedback. 🙂

You have a chance to affect change now to improve the restaurant experience for all allergy sufferers. Wouldn’t it be great if all restaurant chains would do this as standard operating procedure. Let’s encourage Darden’s to do this right!

 

This entry was posted in Autré Chose and tagged , , , . Bookmark the permalink.

2 Responses to Provide Feedback on Red Lobster’s New Interactive Allergen Wizard

  1. Chef Linda says:

    Since I have dealt with this challenge for the last 9 years I feel I am a pretty good judge as a Food Allergy Free Coach, Chef & sufferer of Gluten and Sensitivities. the main gatchas are the breads, chips, sauces, salad dressings etc. The hidden gatchas people forget is cooking oils (90% soy or peanut, veg (corn) since its cheap. But the common fryer is the culprit for cross contamination!. Unless they say they have a separate fryer for GF, then pass on all fried foods. They also batter a lot of potatoes, seafood and meats so the restaurants rec’d a lot of foods pre-made/frozen! and Yes, corn, soy are very common GS foods along w/peanuts. So there is much more than just creating a GF menu which is not much of a stretch to me. 95% of my clients have 2 or more GS or allergies. I have 5 total. If they cut out all GMO ingredients, that would solve most of it. Stay tuned for that one day………….

    • jkhudson says:

      You’re preaching to the choir! I’m with you. GMOs are such a problem for me that I only buy organic. I’m also a big fan of the Non-GMO project. I’m very impressed with their work.

      My main issue is a SEVERE corn allergy. It’s very hard to get restaurants to understand that even corn starch and citric acid in their ingredients is a huge problem for me. Neither the Red Lobster nor the Red Robin interactive tools address corn specifically. This is why I urge both of them to show ALL ingredients.

Leave a Reply

Your email address will not be published. Required fields are marked *